I'm Jennifer - the Founder of LISSOM and I'd like to give an order shipping update to our valued pre-order customers. As we've mentioned previously, we have started shipping pre-orders and you will be emailed a tracking number as soon as your shoes are dispatched from our warehouse. All pre-orders have been upgraded free of charge to 6-9 business day shipping (from 7-14 business day shipping), due to the delays our customers have experienced. Please note that your tracking details may still say Standard Shipping, however all orders have definitely been upgraded to the faster service. We are currently shipping our Black Soled Flyte orders and these should be completed early next week. We will then move onto the other colours which we expect to fulfil over the next week. Our team would be happy to help you answer any questions you may have. Please call us on 347 284 0144 (Monday - Friday, 7am - 1pm, East Coast time) or email us firstname.lastname@example.org.
I can't thank you enough for your patience and support as we've worked hard to improve our Flytes and grow to meet the huge demand for our shoes (after we've sold out 3 times since October!). Our Flytes offer a completely different experience in comfort and lightness and we can't wait for you to have them on your feet. It takes a few wears for them to mold perfectly to the shape of your foot, and then they’ll feel weightless and effortless. If you don’t love them as much as we do – you’ve got 30 days to send them back to us for a full refund. You’ll also receive two pairs of our new bamboo sock liners which give an extra layer of anti-bacterial comfort.
With my sincerest thanks and warmest wishes - and please don't hesitate to get in touch,